Listening and engaging in dialogue, suspending judgment and building common ground are hallmarks of our consulting methodology.
“The range of what we think and do is limited by what we fail to notice. And because we fail to notice that we fail to notice there is little we can do to change until we notice how failing to notice shapes our thoughts and deeds.”~ R.D. Laing
About Quantum Associates
Quantum Associates, Inc was founded in 1998 and is a certified Minority Business. Our process improvement approach draws on the disciplines of lean manufacturing, lean six sigma, and constraint management to help our clients minimize their costs and improve their lead times to become more responsive to their customers using less precious resources. We are change agents. We facilitate the collaboration between two or more individuals or groups by creating conditions that empower them to achieve breakthrough improvements.
We can help you develop strategies and help lead Continuous Improvement and Operational Excellence deployment for your Business. Our focus is leading, rolling-out, and implementing business wide programs that drive continuous improvement in Safety, Quality, Delivery, Cost in your organization using multiple methodologies (Kaizen & Lean methodologies; Six Sigma, Value Stream Mapping, Process Optimization, etc.). We also focus on promoting a continuous ongoing learning environment to ensure training and development of all your people in the principles, techniques and methodologies of continuous improvement.
Although we have worked with large companies our primary focus is on working with small to medium- size mid-market companies in the service and manufacturing sectors, faced with the challenge of doing more with less. These companies are confronted with several challenges going forward, the most prominent being:
- Talent management- not only being able to find capable talent but retaining the talent
- Business growth – sustaining growth with larger companies looming on the horizon with more flexibility to reduce prices and take market share
- Costs – faced with the challenge of maintaining profitability in the face of rising costs
The value-added services we provide can help these middle market companies meet all these challenges head on. Process improvement is the engine that drive results – lower operating costs, increased employee satisfaction, and improved competitiveness. By improving your processes your organization will achieve breakthrough levels of performance.
While we always tailor our solutions to meet each client’s needs, our work typically involves assessment of the current state, implementation of the future state, and sustainment of the change.
Assessment—Identify the need
The correct approach to implementing change initiatives in your organization begins with an assessment of the business needs, opportunities and challenges. Once these opportunities are identified, we then recommend the tools that will resolve the issues. These tools might be Lean Process Improvement or Six Sigma tools, Theory of Constraints, or ISO 9000. It is simply not prudent to limit the success of a change initiative to exclude any tool if it will solve the problem at hand.
Designing effective solutions is only the first step of leading critical initiatives. Even the greatest business strategies have no value if they cannot be implemented with a commitment to a shared vision and purpose. Achieving sustainable benefits from strategic initiatives requires the ability to inspire people to adopt new attitudes, processes and technologies and to see themselves in the change. That’s why our team is committed to the work of leading change.
As objective change leaders, our consultants are able to break through the organizational, economic, and technological barriers that prevent organizations from making progress and realize the benefits of the change. Many companies frequently engage us because of our expertise in managing change initiatives that transform their organizations. Our commitment to implementing changes swiftly and effectively makes us the perfect partner in your success.
Sustainment—Maintain the gains
One of the biggest issue with change initiatives is “backsliding to old ways of working” after initial progress. The root cause of backsliding in most organizations today is confusion about priorities at different levels of the organization compounded by the failure to make anyone responsible for the performance of important processes as they flow horizontally across the organization.
To prevent regression, our consultants will work with your management team/process owners to periodically clarify priorities for each process and identify the performance gap between what the customer needs and what the process is providing.
Only a few companies achieve sustainable results by permanently transforming themselves. Many companies practice lean manufacturing, lean six sigma and kaizen, but they never truly internalize it as part of their DNA. Our brand of process improvement has proven successful in manufacturing and service companies in helping them implement and sustain their refined/redesigned processes long after we are gone.
Learn more about how we ensure successful process improvement
- Quantum Process Improvement
- Agile Lean Process Improvement
- Process Analytics Services
- Lean Six Sigma
- ISO 9001 Quality System Implementation
- Training Development and Delivery
- Leadership Development
- Internal Customer Satisfaction Workshop –Supercharge employee engagement in just one day!
Want to learn more about our improvement services? Call us 847-919-6127 or complete our contact form.
- We promise to deliver swift and significant process improvements to our client’s processes, helping them do more with less.
- Our vision is to be the partner of choice for manufacturing or service organizations seeking to increase customer value by doing more with less.
- We guarantee our clients measurable results. We seek to exceed our client expectations with every interaction. We listen, and are highly responsive to our clients’ needs.
- We also believe in supporting the community with our five percent giveback program. We donate 5% of the project engagement fees to the client’s charity of choice.
Certified Minority Business
We are certified by the Chicago Minority Supplier Development Council as a minority business enterprise. We have maintained this certification for the past 15 years.
Are you looking for a MBE subcontractor that you would be proud to have on your team?
Look no further.
City, County, State, Federal and large commercial contracts often require that a percentage of your fees go to a MBE subcontractor. Why shouldn’t both your team and your client benefit from the fees that you must give to a MBE subcontractor? Quantum Associates, Inc has certified MBE status and the skills, experience and capabilities to make a meaningful contribution to the success of your project. We offer real value for your MBE fees.
The same exceptional consultants who work on the projects that we sell and lead can serve as creative and constructive members of your team. Our consulting team includes an array of consultants with varied experience and qualifications, many are certified in Lean, Six Sigma and quality systems. Some are full-time employees and others are our subcontractor partners who are available to participate wherever and whenever your project dictates. Our team of consultants have a broad level of experience, are highly capable, solution-oriented, and professional.
We can be counted toward meeting your MBE quotas when we work internally to assist your organization with any of the capabilities included in our service offerings. Put your MBE fees to work. Contact Quantum Associates today.
2017 MBE cert
If for any reason you are not 100% satisfied with any of our services, let us know – we will make it right.
Can’t find what you’re looking for? Just pick up the phone and give us a call at 847-919-6127. Or simply send us an electronic request by clicking here.
Our Community Giving Pledge – 5% Giveback
We will donate, on your behalf, 5% of the project engagement fees to the charity of your choice.
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