Willie Carter

December 10, 2017
Value-added activities

What is Value-Adding?

The concept of what is value adding is a very important consideration when looking at the steps in a process.  When we look at streamlining a […]
December 4, 2017

How Do I Improve My Business Processes? (Part 3)

This is the final post for How Do I Improve my Business Processes?  it explains steps 7-10 of the improvement process. Step 7:  Construct process map/flow […]
November 27, 2017

How Do I Improve My Business Processes? (Part 2)

In the last post I covered the first three steps of the ten step process for improving your business processes. In this post I will cover […]
November 19, 2017

How Do I Improve My Business Processes?

Processes and Systems We tend to think of our organization as a place where numerous tasks get done; putting labels on envelopes, stamping letters, testing product, […]
November 13, 2017

Is Scrap and Rework Killing Your Bottom Line?

Did you know that 38% of manufacturers say they lose 1 to 2 percent of annual sales to scrap and rework? That means for every million […]
November 2, 2017

Creating Lean Flow in the Office

Most of the products produced or services provided require a considerable amount of time and energy to ensure that customer requirements are met. In this effort […]
October 31, 2017

Lean Process Improvement in Government

Federal, local and state government entities face unprecedented challenges. Lower tax revenues and higher costs have contributed to perennial budget deficits. Concerned government leaders searching for […]
October 23, 2017

A Lean Office Eliminates Waste and Saves Time

Higher customer expectations, cost cutting pressures, thinner margins and shorter lead times are challenges your organization face on a daily basis. A management system built around […]
October 14, 2017

Lean Thinking

Doing More with Less Lean thinking is about ‘doing more with less.” The focus is on removing steps within your processes that are unnecessary and do […]

Certified MBE

February 4, 2018

Lean Practices Can Help Any Business

I started practicing Lean Management in the 1980’s when I was responsible for the smooth operation of 16 adhesives manufacturing plants, and believe me I have […]
January 23, 2018

Focus on Improving Your Cross-functional Processes for Your Customers Sake

In a perfect world, all employees could visualize the business process in which they work. They would create their work, coordinate activities and manage interfaces, be […]
January 15, 2018

The Lean Office/Service Transformation

Lean Office and service is becoming more and more popular, but what does it really mean? It is more than organizing desks and using 5S principles. […]
January 8, 2018

Obstacles to Process Improvement

There is a lot going on in any good organization today beyond getting a product or service into the hands of the customer. Any number of […]