Willie Carter

January 23, 2018

Focus on Improving Your Cross-functional Processes for Your Customers Sake

In a perfect world, all employees could visualize the business process in which they work. They would create their work, coordinate activities and manage interfaces, be […]
January 15, 2018

The Lean Office/Service Transformation

Lean Office and service is becoming more and more popular, but what does it really mean? It is more than organizing desks and using 5S principles. […]
January 8, 2018

Obstacles to Process Improvement

There is a lot going on in any good organization today beyond getting a product or service into the hands of the customer. Any number of […]
January 1, 2018

Redesign Your Organization Around Lean Thinking

Introduction What differentiates a Lean thinking organization from a traditional one? Basically, the Lean thinking organization is grounded in the answers to two simple questions, “What […]
December 18, 2017

Lean Principles Apply to Administrative Processes Too

Lean has brought about amazing changes on the factory floor. Many U.S. firms recognize that in today’s markets, the speed of response to customer demands is […]
December 10, 2017
Value-added activities

What is Value-Adding?

The concept of what is value adding is a very important consideration when looking at the steps in a process.  When we look at streamlining a […]
December 4, 2017

How Do I Improve My Business Processes? (Part 3)

This is the final post for How Do I Improve my Business Processes?  it explains steps 7-10 of the improvement process. Step 7:  Construct process map/flow […]
November 27, 2017

How Do I Improve My Business Processes? (Part 2)

In the last post I covered the first three steps of the ten step process for improving your business processes. In this post I will cover […]
November 19, 2017

How Do I Improve My Business Processes?

Processes and Systems We tend to think of our organization as a place where numerous tasks get done; putting labels on envelopes, stamping letters, testing product, […]
November 13, 2017

Is Scrap and Rework Killing Your Bottom Line?

Did you know that 38% of manufacturers say they lose 1 to 2 percent of annual sales to scrap and rework? That means for every million […]

Certified MBE

May 29, 2018

Sustaining Your Lean Enterprise—Making it Stick

The companies that over a period of years that successfully implement lean start by overcoming resistance: They set new goals, discard old routines, and celebrate new […]
May 9, 2018

Doing the Right Things

Recently I met with a client, whose company was making their third attempt to move the needle on their Lean journey. Despite all the previous attempts […]
April 9, 2018

Lean Office Applications

  Unconvinced that Lean can be applied to administrative operations. Here are how some of our clients applied lean in the office to reduce lead time. […]
March 27, 2018

“I Can’t Apply Lean to My Business”

Because I came out of the chemical processing industry (adhesives and coatings) I sometimes get calls from some of my old colleagues asking about applying lean […]