Willie Carter

January 8, 2018

Obstacles to Process Improvement

There is a lot going on in any good organization today beyond getting a product or service into the hands of the customer. Any number of […]
January 1, 2018

Redesign Your Organization Around Lean Thinking

Introduction What differentiates a Lean thinking organization from a traditional one? Basically, the Lean thinking organization is grounded in the answers to two simple questions, “What […]
December 18, 2017

Lean Principles Apply to Administrative Processes Too

Lean has brought about amazing changes on the factory floor. Many U.S. firms recognize that in today’s markets, the speed of response to customer demands is […]
December 10, 2017
Value-added activities

What is Value-Adding?

The concept of what is value adding is a very important consideration when looking at the steps in a process.  When we look at streamlining a […]
December 4, 2017

How Do I Improve My Business Processes? (Part 3)

This is the final post for How Do I Improve my Business Processes?  it explains steps 7-10 of the improvement process. Step 7:  Construct process map/flow […]
November 27, 2017

How Do I Improve My Business Processes? (Part 2)

In the last post I covered the first three steps of the ten step process for improving your business processes. In this post I will cover […]
November 19, 2017

How Do I Improve My Business Processes?

Processes and Systems We tend to think of our organization as a place where numerous tasks get done; putting labels on envelopes, stamping letters, testing product, […]
November 13, 2017

Is Scrap and Rework Killing Your Bottom Line?

Did you know that 38% of manufacturers say they lose 1 to 2 percent of annual sales to scrap and rework? That means for every million […]
November 2, 2017

Creating Lean Flow in the Office

Most of the products produced or services provided require a considerable amount of time and energy to ensure that customer requirements are met. In this effort […]
October 31, 2017

Lean Process Improvement in Government

Federal, local and state government entities face unprecedented challenges. Lower tax revenues and higher costs have contributed to perennial budget deficits. Concerned government leaders searching for […]

Certified MBE

April 9, 2018

Lean Office Applications

  Unconvinced that Lean can be applied to administrative operations. Here are how some of our clients applied lean in the office to reduce lead time. […]
March 27, 2018

“I Can’t Apply Lean to My Business”

Because I came out of the chemical processing industry (adhesives and coatings) I sometimes get calls from some of my old colleagues asking about applying lean […]
March 7, 2018

Making the Case for Process Improvement in Service Organizations

A failure to improve quality and productivity has left many service firms unable to compete in today’s economic environment. Mergers and downsizing are a short-term response […]
February 4, 2018

Lean Practices Can Help Any Business

I started practicing Lean Management in the 1980’s when I was responsible for the smooth operation of 16 adhesives manufacturing plants, and believe me I have […]