business processes

June 10, 2018

Delivering Bottom Line Results Through Lean

The growth strategy for delivering bottom line results through lean goes something like this: lean improvements create production capacity without adding cost other than direct materials, […]
May 29, 2018

Sustaining Your Lean Enterprise—Making it Stick

The companies that over a period of years that successfully implement lean start by overcoming resistance: They set new goals, discard old routines, and celebrate new […]
May 9, 2018

Doing the Right Things

Recently I met with a client, whose company was making their third attempt to move the needle on their Lean journey. Despite all the previous attempts […]
April 9, 2018

Lean Office Applications

  Unconvinced that Lean can be applied to administrative operations. Here are how some of our clients applied lean in the office to reduce lead time. […]
March 27, 2018

“I Can’t Apply Lean to My Business”

Because I came out of the chemical processing industry (adhesives and coatings) I sometimes get calls from some of my old colleagues asking about applying lean […]
March 7, 2018

Making the Case for Process Improvement in Service Organizations

A failure to improve quality and productivity has left many service firms unable to compete in today’s economic environment. Mergers and downsizing are a short-term response […]
February 4, 2018

Lean Practices Can Help Any Business

I started practicing Lean Management in the 1980’s when I was responsible for the smooth operation of 16 adhesives manufacturing plants, and believe me I have […]
January 23, 2018

Focus on Improving Your Cross-functional Processes for Your Customers Sake

In a perfect world, all employees could visualize the business process in which they work. They would create their work, coordinate activities and manage interfaces, be […]
January 15, 2018

The Lean Office/Service Transformation

Lean Office and service is becoming more and more popular, but what does it really mean? It is more than organizing desks and using 5S principles. […]
January 8, 2018

Obstacles to Process Improvement

There is a lot going on in any good organization today beyond getting a product or service into the hands of the customer. Any number of […]

Certified MBE

May 9, 2018

Doing the Right Things

Recently I met with a client, whose company was making their third attempt to move the needle on their Lean journey. Despite all the previous attempts […]
March 7, 2018

Making the Case for Process Improvement in Service Organizations

A failure to improve quality and productivity has left many service firms unable to compete in today’s economic environment. Mergers and downsizing are a short-term response […]
January 23, 2018

Focus on Improving Your Cross-functional Processes for Your Customers Sake

In a perfect world, all employees could visualize the business process in which they work. They would create their work, coordinate activities and manage interfaces, be […]