What is Process Improvement?
Process improvement typically means making a process more efficient, less costly, more capable of meeting your customers' requirements, and /or more consistent in producing a value-added output for the customer.
Enrich and Provide Value
As process improvement consultants, we demonstrate enrichment and value provision by helping your organization focus on the actions your customers are willing to pay for. In other words, we strive to remove all the non-value-added actions buried in your business processes.
What are process improvement metrics?
The most common process improvement metrics are: quality, time, costs, output, and complexity.
Commitment to Customers - Satisfy and delight our customers
Simplicity - Provide easy to understand solutions
Quality - Provide outstanding service that deliver premium value to our customers
Try our "Lean Sprint" Facilitation Services for your admin/service processes
- This is the 1st item
- This is the 2nd item
- Execute faster, flawlessly and affordably
- Remove the delays and waste
- Quick and affordable (1 -2 hour timebox)
- Can be applied to any business process
How we do it?
Lean Six Sigma
Why we do it?
Q uantum Associates is passionate about improving business processes. We know that for small to mid-market service and manufacturing organizations to survive and thrive they must transform how they operate -they must become agile. Becoming an agile organization allows a company to increase speed of execution, better respond and adapt to customer needs, increase productivity, and engage and empower employees. Ultimately, an agile organization can increase their bottom line substantially. Our overarching goals are to help you increase speed, adapt to customer needs, reduce cost and empower your employees so that you can do more with less.
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