In business, even small enhancements in productivity and efficiency can have a big impact on your bottom line. Whether it is through reduced lead times, reduced […]
A small engineering group of a safety certification organization was responsible for testing roofing and surface burning materials to certify the safety of these products for […]
Some years back I conducted a Lean Office Simulation workshop for the staff of the business school at an independent urban university in the Chicago area. […]
The project management department of one of our manufacturing clients had been working on lean improvements for about 14 months and had implemented a visual accountability […]
My own experience provides several examples of the ineffectiveness of traditional process improvement approaches. Long before I was a Lean disciple I worked as a Director […]
A $250 million machinery manufacturer contacted us about improving their billing services department. The turnaround time on handling customer disputes was just too long and the […]
I had the opportunity to work with a wire drawing manufacturer where the machine operators were tasked with producing defined lot quantities to replenish parts for […]
I had the opportunity to work with some plant maintenance people in a subsidiary of a large flexible packaging manufacturer. The focus was on the bagmaking […]
A metal working plant had been transitioning to Lean production for 3 years. With Lean manufacturing working smoothly, the plant decided to focus on Lean management. […]
As a Lean Sensei I have conducted Gemba walks through value-creating processes in service organizations. And the service processes I see — the more I find […]
Most service businesses haven’t explored Lean because they think it only applies to manufacturing. One common thread in both service and manufacturing businesses are transactional processes. […]
By Willie Carter Digital technologies can coexist alongside your process improvement and operational excellence strategy to help you to identify and remove waste from your existing […]
Stop using technology to “pave the cow path.” Waste and other inefficiencies in office or plant floor processes is the “pain” you should cure before automation. […]