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Willie Carter

September 28, 2021

Applying Lean to Your Service Business

Most service businesses haven’t explored Lean because they think it only applies to manufacturing. One common thread in both service and manufacturing businesses are transactional processes. […]
September 20, 2021

Are You Integrating Business Process Improvement Initiatives with The New Technologies?

By Willie Carter Digital technologies can coexist alongside your process improvement and operational excellence strategy to help you to identify and remove waste from your existing […]
August 10, 2021

Prepare to Accelerate Change

Stop using technology to “pave the cow path.” Waste and other inefficiencies in office or plant floor processes is the “pain” you should cure before automation. […]
June 6, 2021

Is Your Organization Positioned to Do More With Less?

“Barely more than a year after the coronavirus caused the steepest economic fall and job losses on record, the speed of the rebound has been so […]
May 4, 2021

Lean Practices Can Help Your Business

I started practicing Lean Management in the 1980’s when I was responsible for the efficient operation of 16 adhesives manufacturing plants, and believe me I have […]
April 2, 2021

Reducing Waste Through Lean Management

In business, even small enhancements in productivity and efficiency can have a big impact on your bottom line. Whether it is through reduced lead times, reduced […]
March 9, 2021

Case Study: How to Meet Your Daily Work Plan in Light of Unplanned Interruptions

 A small engineering group of a safety certification organization was responsible for testing roofing and surface burning materials to certify the safety of these products for […]
February 9, 2021

Lean Applies to any Process

Most things of value, whether a service, a drawing, new knowledge, or a manufactured good, are produced as a result of a process. As a process […]
January 19, 2021

Lean Process Improvement for Colleges and Universities

Some years back I conducted a Lean Office Simulation workshop for the staff of the business school at an independent urban university in the Chicago area. […]
January 10, 2021

Exposing Barriers is the First Step to Process Improvement

The project management department of one of our manufacturing clients had been working on lean improvements for about 14 months and had implemented a visual accountability […]
February 28, 2023

Why Focus on Process Improvement Today

Becoming a process-focused organization requires a focus on process improvement  and for most industrial and service organizations that is a difficult task. Failure to improve the […]
December 2, 2021

Tips for Using Visual Management

Visual management helps to support culture transformation by turning data into information that can help tell the story about the business. In her book, Beyond Heroes, […]
November 22, 2021

Dos and Don’ts of Implementing Process Observation

BY CATALYSIS Kamishibai, or process observation, is not only fun to say, but it is also an essential component of a lean management system. Process observation helps to […]
November 22, 2021

What to Do When Implementing Process Observation

POSTED ON 11/09/2021 BY CATALYSIS Process observation is an essential part in the improvement process. The purpose is to observe whether a new standard is performing as expected and […]