Quantum Associates, Inc. BBB Business Review

Fascinating Process Improvement Articles for Your Team

September 28, 2021

Applying Lean to Your Service Business

Most service businesses haven’t explored Lean because they think it only applies to manufacturing. One common thread in both service and manufacturing businesses are transactional processes. […]
August 10, 2021

Prepare to Accelerate Change

Stop using technology to “pave the cow path.” Waste and other inefficiencies in office or plant floor processes is the “pain” you should cure before automation. […]
May 4, 2021

Lean Practices Can Help Your Business

I started practicing Lean Management in the 1980’s when I was responsible for the efficient operation of 16 adhesives manufacturing plants, and believe me I have […]
April 2, 2021

Reducing Waste Through Lean Management

In business, even small enhancements in productivity and efficiency can have a big impact on your bottom line. Whether it is through reduced lead times, reduced […]
April 5, 2020

Marketing Change

When implementing any continuous improvement initiative, like Lean, Six Sigma or business process improvement you must be able to market change. In order for sustained change […]
April 20, 2020

Bad People or Bad Process

How many times do we see managers blame people for defects, delays, scrap, and other quality related problems? Whenever I hear managers pointing the blame I […]
April 27, 2020

Business Agility Profile

WHAT IS BUSINESS AGILITY? Agility has emerged as the successor to mass production. Agility is a comprehensive response to the business challenges of profiting from rapidly […]