The project management department of one of our manufacturing clients had been working on lean improvements for about 14 months and had implemented a visual accountability […]
My own experience provides several examples of the ineffectiveness of traditional process improvement approaches. Long before I was a Lean disciple I worked as a Director […]
A $250 million machinery manufacturer contacted us about improving their billing services department. The turnaround time on handling customer disputes was just too long and the […]
I had the opportunity to work with a wire drawing manufacturer where the machine operators were tasked with producing defined lot quantities to replenish parts for […]
I had the opportunity to work with some plant maintenance people in a subsidiary of a large flexible packaging manufacturer. The focus was on the bagmaking […]
A metal working plant had been transitioning to Lean production for 3 years. With Lean manufacturing working smoothly, the plant decided to focus on Lean management. […]
An engineering group was responsible for issuing the safety certification for products submitted by their customers. There were many customer complaints about the length of time […]
There are so many advantages to mapping your work processes. One of the most powerful benefits of mapping your work processes can lead to: a shared […]
Most of your business processes evolve over time in an ad-hoc fashion. They have too many workarounds and rework loops. They have too many unnecessary delays […]
When implementing any continuous improvement initiative, like Lean, Six Sigma or business process improvement you must be able to market change. In order for sustained change […]
How many times do we see managers blame people for defects, delays, scrap, and other quality related problems? Whenever I hear managers pointing the blame I […]
WHAT IS BUSINESS AGILITY? Agility has emerged as the successor to mass production. Agility is a comprehensive response to the business challenges of profiting from rapidly […]
