Business Agility

May 17, 2020

The Importance of Process Mapping During the COVID-19 Pandemic

Are your work processes broken or outdated? If so, your ability to navigate this COVID-19 crisis is seriously hampered. The fallout from COVID-19 has seen companies […]
May 7, 2020

Transform the Way You Run Your Business. Become Agile.

It is difficult to change when you have been managing your business the same way for years and enjoying a great deal of success— “If it […]
May 5, 2020

It’s All About Creating Customer Value

Some time ago a colleague, who specializes in diversity and inclusion consulting, contacted me about how frustrated she was in trying to convince the “C suite” […]
April 27, 2020

Business Agility Profile

WHAT IS BUSINESS AGILITY? Agility has emerged as the successor to mass production. Agility is a comprehensive response to the business challenges of profiting from rapidly […]
April 20, 2020

Bad People or Bad Process

How many times do we see managers blame people for defects, delays, scrap, and other quality related problems? Whenever I hear managers pointing the blame I […]
April 5, 2020

Marketing Change

When implementing any continuous improvement initiative, like Lean, Six Sigma or business process improvement you must be able to market change. In order for sustained change […]
March 18, 2020

We Must Become Agile in Delivering Process Improvement Results

                In my roles as a Director and Vice President of Quality in Corporate America the biggest issue I […]
February 15, 2020

Management Only Understands the Language of Money

I was introduced to the above truism by the late Joseph Juran. As a fledgling quality practitioner, I was the recipient of a great deal of […]
January 21, 2020

Agility and Innovation Relies on Process Improvement

In a fast-changing marketplace, innovation and agility are the two ingredients to a successful business. They can be the difference between leading the market and becoming […]
December 31, 2019

Redesign Your Business Processes Before you Automate

Are You Thinking About Automating your Business Processes? Many companies are looking at one of the most recent automation technologies, Robotic Process Automation (RPA) to automate […]
May 7, 2020

Transform the Way You Run Your Business. Become Agile.

It is difficult to change when you have been managing your business the same way for years and enjoying a great deal of success— “If it […]