Leadership

October 11, 2021

Appoint Value Stream Architects in your Organization?

As a Lean Sensei I have conducted Gemba walks through value-creating processes in service organizations. And the service processes I see — the more I find […]
September 28, 2021

Applying Lean to Your Service Business

Most service businesses haven’t explored Lean because they think it only applies to manufacturing. One common thread in both service and manufacturing businesses are transactional processes. […]
September 20, 2021

Are You Integrating Business Process Improvement Initiatives with The New Technologies?

By Willie Carter Digital technologies can coexist alongside your process improvement and operational excellence strategy to help you to identify and remove waste from your existing […]
August 10, 2021

Prepare to Accelerate Change

Stop using technology to “pave the cow path.” Waste and other inefficiencies in office or plant floor processes is the “pain” you should cure before automation. […]
June 6, 2021

Is Your Organization Positioned to Do More With Less?

“Barely more than a year after the coronavirus caused the steepest economic fall and job losses on record, the speed of the rebound has been so […]
May 4, 2021

Lean Practices Can Help Your Business

I started practicing Lean Management in the 1980’s when I was responsible for the efficient operation of 16 adhesives manufacturing plants, and believe me I have […]
April 2, 2021

Reducing Waste Through Lean Management

In business, even small enhancements in productivity and efficiency can have a big impact on your bottom line. Whether it is through reduced lead times, reduced […]
March 9, 2021

Case Study: How to Meet Your Daily Work Plan in Light of Unplanned Interruptions

 A small engineering group of a safety certification organization was responsible for testing roofing and surface burning materials to certify the safety of these products for […]
February 9, 2021

Lean Applies to any Process

Most things of value, whether a service, a drawing, new knowledge, or a manufactured good, are produced as a result of a process. As a process […]
January 19, 2021

Lean Process Improvement for Colleges and Universities

Some years back I conducted a Lean Office Simulation workshop for the staff of the business school at an independent urban university in the Chicago area. […]
February 15, 2020

Management Only Understands the Language of Money

I was introduced to the above truism by the late Joseph Juran. As a fledgling quality practitioner, I was the recipient of a great deal of […]
April 5, 2020

Marketing Change

When implementing any continuous improvement initiative, like Lean, Six Sigma or business process improvement you must be able to market change. In order for sustained change […]
April 20, 2020

Bad People or Bad Process

How many times do we see managers blame people for defects, delays, scrap, and other quality related problems? Whenever I hear managers pointing the blame I […]
April 27, 2020

Business Agility Profile

WHAT IS BUSINESS AGILITY? Agility has emerged as the successor to mass production. Agility is a comprehensive response to the business challenges of profiting from rapidly […]