Some years back I conducted a Lean Office Simulation workshop for the staff of the business school at an independent urban university in the Chicago area. […]
The project management department of one of our manufacturing clients had been working on lean improvements for about 14 months and had implemented a visual accountability […]
My own experience provides several examples of the ineffectiveness of traditional process improvement approaches. Long before I was a Lean disciple I worked as a Director […]
A $250 million machinery manufacturer contacted us about improving their billing services department. The turnaround time on handling customer disputes was just too long and the […]
I had the opportunity to work with a wire drawing manufacturer where the machine operators were tasked with producing defined lot quantities to replenish parts for […]
I had the opportunity to work with some plant maintenance people in a subsidiary of a large flexible packaging manufacturer. The focus was on the bagmaking […]
A metal working plant had been transitioning to Lean production for 3 years. With Lean manufacturing working smoothly, the plant decided to focus on Lean management. […]
An engineering group was responsible for issuing the safety certification for products submitted by their customers. There were many customer complaints about the length of time […]
Some of the most recent developments in Lean include its adoption by many service sector organizations, especially in health care and the IT sector, the use […]
