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Process Improvement
November 18, 2020
Published by Willie Carter at November 18, 2020
Categories
A $250 million machinery manufacturer contacted us about improving their billing services department. The turnaround time on handling customer disputes was just too long and the […]
October 23, 2020
Published by Willie Carter at October 23, 2020
Categories
I had the opportunity to work with a wire drawing manufacturer where the machine operators were tasked with producing defined lot quantities to replenish parts for […]
October 13, 2020
Published by Willie Carter at October 13, 2020
Categories
I had the opportunity to work with some plant maintenance people in a subsidiary of a large flexible packaging manufacturer. The focus was on the bagmaking […]
October 6, 2020
Published by Willie Carter at October 6, 2020
Categories
A metal working plant had been transitioning to Lean production for 3 years. With Lean manufacturing working smoothly, the plant decided to focus on Lean management. […]
September 27, 2020
Published by Willie Carter at September 27, 2020
An engineering group was responsible for issuing the safety certification for products submitted by their customers. There were many customer complaints about the length of time […]
August 17, 2020
Published by Willie Carter at August 17, 2020
There are many reasons for mapping your processes. In this post we’d like to talk about what we use process maps for. A basic process map […]
August 11, 2020
Published by Willie Carter at August 11, 2020
There are so many advantages to mapping your work processes. One of the most powerful benefits of mapping your work processes can lead to: a shared […]
July 28, 2020
Published by Willie Carter at July 28, 2020
Categories
Most of your business processes evolve over time in an ad-hoc fashion. They have too many workarounds and rework loops. They have too many unnecessary delays […]
June 8, 2020
Published by Willie Carter at June 8, 2020
Categories
By Rick Bohan The good news is that the methods and concepts that provide the foundation of a lean initiative are much the same as those […]
June 8, 2020
Published by Willie Carter at June 8, 2020
Categories
Some of the most recent developments in Lean include its adoption by many service sector organizations, especially in health care and the IT sector, the use […]
November 18, 2020
Published by Willie Carter at November 18, 2020
Categories
A $250 million machinery manufacturer contacted us about improving their billing services department. The turnaround time on handling customer disputes was just too long and the […]
October 23, 2020
Published by Willie Carter at October 23, 2020
Categories
I had the opportunity to work with a wire drawing manufacturer where the machine operators were tasked with producing defined lot quantities to replenish parts for […]
October 13, 2020
Published by Willie Carter at October 13, 2020
Categories
I had the opportunity to work with some plant maintenance people in a subsidiary of a large flexible packaging manufacturer. The focus was on the bagmaking […]
September 27, 2020
Published by Willie Carter at September 27, 2020
An engineering group was responsible for issuing the safety certification for products submitted by their customers. There were many customer complaints about the length of time […]