aspplying lean principles in the service industry

September 24, 2019

Removing Complexity from Your Processes Can Add More Value to your Product or Service

Often the root causes of problems are buried deep in the processes used to create your product or service. But even when the original source of […]
September 4, 2019

How the U.S. Private Service Sector Can Eliminate $2 Trillion in Costs

The private service sector in the U.S. contributes $10 trillion to GDP approximately 20% of this figure is non-value-added costs… Why apply lean to the service […]
August 18, 2019

Lean Process Improvement Offers a Means for Service Companies to Increase Productivity and Responsiveness

Lean has brought about amazing changes on the factory floor. Many U.S. firms recognize that in today’s markets, the speed of response to customer demands is […]
July 26, 2019

Begin Your Lean Implementation by Assessing Your Organization

Lean process improvement is one of the most widely utilized business improvement methodologies. There are hundreds of consultants and schools teaching lean principles. The problem with many […]
June 20, 2019

What is Value Added?

The concept of what is value added is an important one. Lean is all about the elimination of waste and that waste can be defined as […]
May 27, 2019

Linking Lean to Profits

Recently a CEO of a mid-sized manufacturing company ($100 million) inquired about one of our services, “Linking Lean to Profits.” He had received some information about […]
May 19, 2019

I Have Reduced My Manufacturing Cycle Times. Now What?

Lean has brought about amazing changes on the factory floor. Many U.S. firms recognize that in today’s markets, the speed of response to customer demands is […]
April 30, 2019

How Does Lean Process Improvement Impact the Bottom Line?

I can’t even begin to recall how many times I am asked, “How does lean help improve my bottom line?” To answer the question, consider the […]
April 16, 2019

Are You Managing Your Cycle Times?

A company’s total business cycle time is measured from the time a customer’s need is identified to receipt of payment from the customer for the finished […]
April 10, 2019

Debunking Process Improvement Myths

As a process improvement devotee, I have heard all the myths surrounding the need for improving unproductive business processes. These false beliefs have led management down […]

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September 4, 2019

How the U.S. Private Service Sector Can Eliminate $2 Trillion in Costs

The private service sector in the U.S. contributes $10 trillion to GDP approximately 20% of this figure is non-value-added costs… Why apply lean to the service […]