continuous improvement

September 27, 2020

Making Work Visible

An engineering group was responsible for issuing the safety certification for products submitted by their  customers. There were many customer complaints about the length of time […]
August 17, 2020

What Do We Use Process Maps For?

There are many reasons for mapping your processes. In this post we’d like to talk about what we use process maps for. A basic process map […]
August 11, 2020

The Benefits of Mapping Work Processes

There are so many advantages to mapping your work processes. One of the most powerful benefits of mapping your work processes can lead to: a shared […]
July 28, 2020

Redesigning Your Processes to Reduce Delays Should be a Top Priority

Most of your business processes evolve over time in an ad-hoc fashion. They have too many workarounds and rework loops. They have too many unnecessary delays […]
June 8, 2020

Is Agility More Important than Lean?

By Rick Bohan The good news is that the methods and concepts that provide the foundation of a lean initiative are much the same as those […]
June 8, 2020

Recent Developments in Lean

Some of the most recent developments in Lean include its adoption by many service sector organizations, especially in health care and the IT sector, the use […]
May 17, 2020

The Importance of Process Mapping During the COVID-19 Pandemic

Are your work processes broken or outdated? If so, your ability to navigate this COVID-19 crisis is seriously hampered. The fallout from COVID-19 has seen companies […]
May 7, 2020

Transform the Way You Run Your Business. Become Agile.

It is difficult to change when you have been managing your business the same way for years and enjoying a great deal of success— “If it […]
May 5, 2020

It’s All About Creating Customer Value

Some time ago a colleague, who specializes in diversity and inclusion consulting, contacted me about how frustrated she was in trying to convince the “C suite” […]
April 27, 2020

Business Agility Profile

WHAT IS BUSINESS AGILITY? Agility has emerged as the successor to mass production. Agility is a comprehensive response to the business challenges of profiting from rapidly […]
September 27, 2020

Making Work Visible

An engineering group was responsible for issuing the safety certification for products submitted by their  customers. There were many customer complaints about the length of time […]
January 21, 2020

Agility and Innovation Relies on Process Improvement

In a fast-changing marketplace, innovation and agility are the two ingredients to a successful business. They can be the difference between leading the market and becoming […]
December 31, 2019

Redesign Your Business Processes Before you Automate

Are You Thinking About Automating your Business Processes? Many companies are looking at one of the most recent automation technologies, Robotic Process Automation (RPA) to automate […]