inefficiencies

March 18, 2020

We Must Become Agile in Delivering Process Improvement Results

                In my roles as a Director and Vice President of Quality in Corporate America the biggest issue I […]
March 6, 2020

Pay More Attention to Those Insignificant Non-Value-Added Time Losses in Your Processes

I was reading an article about how a cellular phone call center applied Lean to reduce its average call handling time by 30 seconds resulting in […]
February 22, 2020

Three Barriers that will Derail Your Process Improvement Efforts

As your organization continues to grow and change it is important to improve your work processes. It is possible that some of the work processes that […]
February 15, 2020

Management Only Understands the Language of Money

I was introduced to the above truism by the late Joseph Juran. As a fledgling quality practitioner, I was the recipient of a great deal of […]
February 9, 2020

Strategy Execution – Implementation and Final Review

This the final installment of our strategy execution process. After the completed plan has been reviewed and approved by your top management team, your organization is […]
January 21, 2020

Agility and Innovation Relies on Process Improvement

In a fast-changing marketplace, innovation and agility are the two ingredients to a successful business. They can be the difference between leading the market and becoming […]
December 31, 2019

Redesign Your Business Processes Before you Automate

Are You Thinking About Automating your Business Processes? Many companies are looking at one of the most recent automation technologies, Robotic Process Automation (RPA) to automate […]
December 2, 2019

Strategy Execution: Deploying the High-Level Strategies

Planning Stage 5: Deploying the High-Level Strategies The breakthrough objectives and the high-level strategies developed earlier are what we call the high-level plan. The important point […]
November 13, 2019

Strategy Execution – Developing High Level Strategies

Planning Stage 4: Developing High-Level Strategies In this post we will describe the methods for achieving the breakthrough objectives. First Level Strategy Development Your planning team […]
November 4, 2019

Strategy Execution-Establishing the Breakthrough Objectives

Planning Stage 3: Establishing Breakthrough Objectives In this post we will discuss setting focused high-leveraged objectives to work on the vision. There can be more than […]
September 24, 2019

Removing Complexity from Your Processes Can Add More Value to your Product or Service

Often the root causes of problems are buried deep in the processes used to create your product or service. But even when the original source of […]