Led by Lean Sensei, Willie Carter, it was an experience to observe what the Lean Office Simulation gave our team of participants. It took vague concepts of “something called lean used at our plant and distribution facilities” and made it real. It let them experience the potential results lean can deliver to their own internal and external customers and to their real world employer. And, as another bonus – they saw how lean can make their own job responsibility less frustrating and more enjoyable! Lean made everyone a winner.